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CIS-HAM Examcollection Questions Answers | CIS-HAM Simulations Pdf

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By achieving the ServiceNow CIS-HAM Certification, you can demonstrate your knowledge and skills in managing hardware assets efficiently and effectively. Certified Implementation Specialist - Hardware Asset Management certification can help you enhance your professional credibility and improve your career prospects. Moreover, ServiceNow is a leading platform for IT Service Management and having this certification can help you stand out in the job market and increase your earning potential.

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ServiceNow CIS-HAM (Certified Implementation Specialist - Hardware Asset Management) certification exam is a professional certification that validates the knowledge, skills, and abilities of individuals in managing hardware assets using ServiceNow. ServiceNow is a leading platform that offers a range of services to help organizations manage their IT infrastructure, assets, and services. CIS-HAM Exam is designed for professionals who have experience in managing hardware assets and want to validate their skills and knowledge.

ServiceNow Certified Implementation Specialist - Hardware Asset Management Sample Questions (Q89-Q94):

NEW QUESTION # 89
Which tab on the Hardware Asset Dashboard enables tracking asset models with missing purchase details?

A. Procurement
B. Model Management
C. End of Lite
D. Asset Heath
E. Inventory

Answer: D

NEW QUESTION # 90
Hardware models may not be fully normalized until updated content is downloaded from the Hardware Model Normalization Content Service. How do you determine if the content has been downloaded?

A. Query the scheduled job reports to determine if the Hardware Normalization Content Library Download job has completed yet
B. Review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard
C. Review the Last updated date of the Central Data Service Download Status jobs on the Normalization and Content Service dashboard
D. Determine if the business rule, Create a Hardware Normalization Download, has been triggered yet or not

Answer: B

Explanation:
According to the Hardware Asset Management documentation, the Hardware Model Normalization Content Service is a cloud-based service that provides normalized and enriched hardware model data to the ServiceNow platform, such as manufacturer name, model name, model number, and product lifecycle information.
The Hardware Model Normalization Content Service helps customers identify and manage their hardware models more effectively, as well as plan for hardware refreshes based on end-of-life (EOL) and end-of-service (EOS) dates1.
The Hardware Model Normalization Content Service updates the content library weekly with new and updated model data1.
To determine if the content has been downloaded, you can review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard1.
The Hardware Model Content Service Download section shows the status of the content download, such as the last download date, the number of models downloaded, and the number of models normalized1.
Therefore, the correct answer is option C, review the Hardware Model Content Service Download section on the Model Management tab of the Hardware Asset dashboard, as it is the way to determine if the content has been downloaded. References:
Hardware Asset Management documentation
What is Hardware Asset Management?

NEW QUESTION # 91
How is the Technology Reference Model (TRM) information updated within the Hardware Asset Management (HAM) application?

A. By using the HAM - Sync TRM information scheduled job that runs daily.
B. By using external USB drives to import TRM phase data monthly.
C. By manually entering data at the end of each week.
D. By importing the TRM data provided by the hardware vendors on an as-needed basis.

Answer: A

NEW QUESTION # 92
In order for a hardware model to be fully normalized rather than partially normalized, what field is required in the hardware model record?

A. Manufacturer
B. Name
C. Model number
D. Display name
E. Asset tag

Answer: C

Explanation:
According to the Hardware Asset Management documentation, the hardware model normalization process is a process of comparing the model data in the ServiceNow platform with the datafrom the Content Library, which is a cloud-based service that provides normalized and enriched hardware model data.
The hardware model normalization process helps customers identify and manage their hardware models more effectively, as well as plan for hardware refreshes based on end-of-life (EOL) and end-of-service (EOS) dates1.
The hardware model normalization process assigns a status to each hardware model, such as Fully Normalized, Partially Normalized, Match Not Found, or Not Normalized1.
The status of Fully Normalized means that the hardware model data in the ServiceNow platform matches the data from the Content Library, indicating a complete and accurate model record1.
The status of Partially Normalized means that the hardware model data in the ServiceNow platform partially matches the data from the Content Library, indicating a missing or incorrect model field1.
In order for a hardware model to be fully normalized rather than partially normalized, the hardware model record must have the following fields populated correctly1:
Manufacturer: The name of the company that produces the hardware product.
Name: The name of the hardware product, such as Dell Latitude E7450 or HP ProLiant DL380 Gen10.
Model number: The unique identifier of the hardware product, such as 210-AFZC or 875671-B21.
Therefore, the correct answer is option E, model number, as it is the field that is required in the hardware model record for full normalization.

NEW QUESTION # 93
What happens to the consumable's asset record after it has been consumed?

A. The record is removed from the system
B. The record state is set to in use
C. The record remains in the system for reporting purposes only
D. The record is marked inactive but remains in the system

Answer: D

Explanation:
Explanation
According to the ServiceNow Hardware Asset Management overview document1, consumables are items that are used up or depleted over time, such as toner cartridges, batteries, or paper1.
According to the ServiceNow Product Documentation on Consumables2, when a consumable is requested and delivered, an asset record is created for it in the Consumable Asset [alm_consumable] table2.
According to the ServiceNow Knowledge Base article on How to Modify a Consumable asset record after it has been Consumed3, once an asset is consumed, it is gone from the world, and so nothing should need to do anything more with the Consumable Asset record3.
However, the article also states that the record is marked inactive but remains in the system, and that this should never need to be done3. This implies that the default behavior of the system is to keep the record in the system but mark it as inactive after it has been consumed3.
Therefore, the correct answer is A. The record is marked inactive but remains in the system.
References:
1: Hardware Asset Management overview - ServiceNow - Now Support
2: ServiceNow Product Documentation: Consumables
3: How to Modify a Consumable asset record after it has been Consumed - ServiceNow - Now Support

NEW QUESTION # 94
......

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